Procurement opportunity
The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.
Closing date9 Oct 2026Published16 Sep 2026Estimated valueNot supplied
In plain English
What this opportunity is about
This is a Information and communication opportunity that was published by South African Social Security Agency, with submissions closing on 9 October 2026. Review the source documents for the complete scope, eligibility rules and submission instructions.
Closing within 7 daysReady to respond
Bid essentials
Official contactMr. Mandla Sibekoccaasbid@sassa.gov.za012-400-2634
Delivery / location501 Prodinsa Building; Cnr Steve Biko (Beatrix) and Pretorius streets,, Arcadia, Pretoria, 0083
Connected record history
Procurement timeline
- Tender publishedThe South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.
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Buyer context
Recent tenders from this buyer
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- SASSA: 04-25-FASS-KZN
- RFQ237/25/COM
- RFQ:04/26/SCM
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Record details
- OCID
- etenders-live-170770
- Procurement method
- Request for Bid(Open-Tender)
- Source record
- Open source link
- Last imported
- 2026-10-01 05:24:18
Description
The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.
Source documents